What the Advertisement Promises
The first cause of first-week attrition is a job description that described a different job, and it is usually written by somebody who has never done it.
Analysis
Before they start
A person who leaves on day four was recruited on a promise the operation could not keep, and most of those promises are in writing.
5 notes
Screening and Interviews
A fifteen-minute conversation that decides whether somebody is still there in three months, usually conducted to establish the wrong things.
Procedure
Where Applications Come From
Sources differ more in who stays than in who applies, and most operations spend most of their budget on the worst-retaining one.
Analysis
Referrals
The best-retaining source in almost every operation, usually run as an afterthought with a bonus nobody claims.
Procedure
The Offer and the Gap Before Starting
A large and unmeasured loss happens between accepting a job and turning up for it, and almost all of it is preventable.
Procedure